Forum

Problem with loading my project

Anonymous
Anonymous 2014-11-23 04:58

I can’t upload my project…it’s just spinning but nothing happens. I’ve followed the steps in troubleshooting and updated my flashplayer. It worked yesterday but today when I changed floors it got stuck somehow?

litesneezefromCanada
litesneezefromCanada 2014-11-23 05:51

Same thing happened to me today, maybe they are updating the site or something.

litesneezefromCanada
litesneezefromCanada 2014-11-23 05:53

Actually, there seems to be something wrong with the forums too as it won’t let me reply to Suganya who also seems to be having the same problem along with lots of others . . .

Anonymous
Anonymous 2014-11-23 06:05

same problem! and i need it really really urgent..

Anonymous
Anonymous 2014-11-23 06:06

same problem today , yesterday it works perfectly in safari on mac , but today just spinning . tried even on firefox , same story….

Anonymous
Anonymous 2014-11-23 06:07

Same here…

litesneezefromCanada
litesneezefromCanada 2014-11-23 06:13

Well, I was just working on something for fun right now, but I feel for everybody who was working!

Anonymous
Anonymous 2014-11-23 06:19

Same problem here. :-(

Anonymous
Anonymous 2014-11-23 06:30

same problem here, how can we work that out ??

floorplanner_vicnsw@open2
floorplanner_vicnsw@open2 2014-11-23 06:33

For the love of GOD PLEASE MAKE IT WORK

litesneezefromCanada
litesneezefromCanada 2014-11-23 06:35

Their address is in the Netherlands, and it’s lunchtime there, so hopefully they are aware and working it out.

Lievkuikentje
Lievkuikentje 2014-11-23 06:36

I have the exact same problem. Just keeps loading and nothing happens…. Hope they fix it soon!

litesneezefromCanada
litesneezefromCanada 2014-11-23 06:39

I was fooling around with a couple of other planners, but they don’t have the snap rooms that floorplanner has, very nice and seemingly unique feature which otherwise makes designing a bit of a pain, but if you’re desperate . . . I’m playing with roomstyler right now, it is very similar to floorplanner, maybe you could try that?

Shark IT
Shark IT 2014-11-23 07:40

For me the same problem. (Netherlands)

Anonymous
Anonymous 2014-11-23 08:23

Very same problem

Holzkopp
Holzkopp 2014-11-23 08:32

Yep – just spinning in Germany too…. :-(

Anonymous
Anonymous 2014-11-23 08:57

Some plans have started loading so I guess they are working on it.

litesneezefromCanada
litesneezefromCanada 2014-11-23 09:18

Mwahaha, it’s fixed!

Anonymous
Anonymous 2014-11-23 09:19

Thanks Admin. On a Sunday too. Excellent Service.

Gert-Jan van der Wel
Gert-Jan van der Wel 2014-11-23 09:23

Hi all, we found and fixed the problem, but it will take a bit of time before the website will be fast again due to the backlog of requests. Thanks for your patience!

Btw Roomstyler.com is also our ;-) It’s an online tool for interior design.

Anonymous
Anonymous 2014-11-23 09:41

Mine still doesn’t work…:(

angellouise
angellouise 2014-11-23 10:32

Either does mine and I really need it to open. I hope it fixes soon.

Gert-Jan van der Wel
Gert-Jan van der Wel 2014-11-23 11:03

Does it still not work for you?

Anonymous
Anonymous 2014-11-23 11:08

It also doesn’t work here….

Anonymous
Anonymous 2014-11-23 11:37

Nope…still doesn’t work

angellouise
angellouise 2014-11-23 11:48

it’s still in loading mode =( I spent 7 hours on my project today and desperately need to present it tomorrow. I hope the problems can be fixed

Anonymous
Anonymous 2014-11-23 12:14

still not working

Anonymous
Anonymous 2014-11-23 13:02

Oooh! GOSH!!! The same problem here in Tanzania. Please do something

Gert-Jan van der Wel
Gert-Jan van der Wel 2014-11-23 14:08

Did you refresh the page?

floorplanner_vicnsw@open2
floorplanner_vicnsw@open2 2014-11-23 15:12

same here not working

floorplanner_vicnsw@open2
floorplanner_vicnsw@open2 2014-11-23 15:13

Page refreshed. nothing. CLeared cache, nothing. Same Problem

Anonymous
Anonymous 2014-11-23 15:41

Hm indeed, it seems some floorplans are still affected by the issue we had earlier today. We will continue our investigations tomorrow to see what we can do to make it work again.

stephane
stephane 2014-11-23 20:12

Yes it is still not working for mine

Anonymous
Anonymous 2014-11-24 05:14

I,m getting really tired of this…I started the thread yesterday…still can’t load :(

floorplanner_vicnsw@open2
floorplanner_vicnsw@open2 2014-11-24 06:55

FFFFUFUUUUCCCKCK I’ve got agents Ripping me a new one over here!!!!!

hairlair
hairlair 2014-11-24 08:32

Is this still fixing? Not yet working at Australia.

Johanzh
Johanzh 2014-11-24 08:52

G.m.
Heeft u gelegenheid nogmaals naar het probleem v.h niet laden te kijken. Project is sinds zo-middag niet te benaderen. bvd

angellouise
angellouise 2014-11-24 10:46

still not working in the Middle East!

Gido | Floorplanner Staff
Gido | Floorplanner Staff 2014-11-24 11:23

Can everyone who has still problems loading their project contact us through this link? Make sure you’re logged in when you do and if you have multiple project also copy-paste the URL address of the project:

http://www.floorplanner.com/contact

So don’t past it here but contact us through that page please.



RSS Feed for this topic
Copyright 2018 Floorplanner Floorplanner HQ, PO BOX 29175, 3001 GD Rotterdam, The Netherlands Terms Privacy