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Deleted Files-help

Julie MacKenzie
Julie MacKenzie 2009-10-09 21:32

I am not sure why my topic has disapeared,but I deleted my files on accident and would like to figure out how to restore them.

Thanks and I love Floor Planner

Julie

Floorplanner staff
Floorplanner staff 2009-10-10 12:45

Hi,

It didn’t disappear, just gets somewhere further on the forum list.
Yes we can probably restore your deleted plan, but it’ll probably be on Monday. Where did you press the delete button?

kind regards,

Nico

Julie MacKenzie
Julie MacKenzie 2009-10-10 23:54

I went in to delete one of the plans I think from my dashboard area..thanks Monday will be great. Thanks so much

Floorplanner staff
Floorplanner staff 2009-10-11 05:28

Ok, if you want to delete just one design, then open the plan in the dashboard, open the design in the right floor, and press the red cross appearing after the design name. To delete an entire plan (including all floors and designs), use the dashboard remove. To delete 1 floor, use the remove icon in the settings menu. (in edit mode, te 3rd icon from the left in the top bar).

Nico

Gert-Jan van der Wel
Gert-Jan van der Wel 2009-10-11 07:44

Hi Julie, I restored your deleted project. I hope this solves your problem.

Julie MacKenzie
Julie MacKenzie 2009-10-11 11:11

Thank you sooooo much!



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