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Program Freeze

Anonymous
Anonymous 2008-11-19 21:13

When I send the unwanted information off the page using the Right arrow signs, the page freezes.

Floorplanner staff
Floorplanner staff 2008-11-21 05:31

Hi,
Can you give us the url to your plan, the type of browser your using, the latest flash plugin and type of operating system (WindowsXP, OSx etc) you are using? then we can check out what’s wrong..
thanks
Nico
Floorplanner Team

Anonymous
Anonymous 2008-11-21 16:23

Thanks for replying so soon! Here is the info -http://beta.floorplanner.com/projects/18138328/edit; Windows XP/ Internet Explorer7; Flash10
Will be realy grateful if you can help! Thanks, Sheila

Floorplanner staff
Floorplanner staff 2008-12-01 05:41

Hi Sheila,

I tried to reproduce the bug in your project in various browsers including the same as you have. I pushed the arrows to minimize the menus as you mentioned in various situations but haven’t been able to let it happen here. We haven’t had such a bug before but if we find anything that may cause it I’ll let you know… It may be that your plan is a bit heavy for your computer; does it also occur with smaller plans with less furniture?

Nico
Floorplanner Team



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