Just Signed Up. Have Some Basic Start-up Questions

Shabda 2009-01-10 22:29

I just signed up for the free trial. I am having difficulty getting started. On “My Dashboard,” I clicked on “My First Project,” but nothing happened. I then went to “Help” and clicked on “Tutorial.” It directed me to the “Construction” menu. I don’t even see that.

I am using an Apple iMac with OS-X 10.4. I have good computer skills. Any suggestions as to what to try?

Thanks in advance for your feedback.


Floorplanner staff
Floorplanner staff 2009-01-14 06:38

Hi Steve,

I don’t know what may be the problem therefor some questions: Do you have the latest flashplayer installed? Checkout here to see if you have. What kind of browser are you using and from what country are you working?

thanks for reporting,

Floorplanner Team

reve 2009-02-12 11:58

I’m having the same problem. I do have the latest flashplayer installed. I use windows explorer.

Anonymous 2009-04-02 13:42

I began work on a kitchen project & saved it. Now I want to work on it some more & can’t get out of a small version. R or L clicking doesn’t help. I don’t have construction menu either. Windows XP w/ Firefox 3.07.

tonique 2010-09-02 14:54

similar problems with firefox on ubuntu. Can’t enlarge or select a wall.

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